{"id":1515,"date":"2024-02-18T22:42:10","date_gmt":"2024-02-18T21:42:10","guid":{"rendered":"https:\/\/babbels.com\/?page_id=1515"},"modified":"2025-10-27T23:04:17","modified_gmt":"2025-10-27T22:04:17","slug":"welkom","status":"publish","type":"page","link":"https:\/\/babbels.com\/en\/welcome\/","title":{"rendered":"Welcome to Babbels \ud83d\udc4b"},"content":{"rendered":"<div class=\"wp-block-greenshift-blocks-row alignfull gspb_row gspb_row-id-gsbp-627e543\" id=\"gspb_row-id-gsbp-627e543\"><div class=\"gspb_row__content\">  <\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-d6574ff stk-block-background\" data-block-id=\"d6574ff\"><style>.stk-d6574ff .stk--block-align-d6574ff{align-items:center !important}.stk-d6574ff{background-color:#ddddeb63 !important;border-top-left-radius:25px !important;border-top-right-radius:25px !important;border-bottom-right-radius:25px !important;border-bottom-left-radius:25px !important;overflow:hidden !important;margin-top:90px !important;margin-bottom:50px !important}.stk-d6574ff:before{background-color:#ddddeb63 !important}.stk-d6574ff-column{--stk-column-gap:20px !important;row-gap:0px !important}<\/style><div class=\"stk-row stk-inner-blocks stk--block-align-d6574ff stk-block-content stk-content-align stk-d6574ff-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-3cad0ea\" data-v=\"4\" data-block-id=\"3cad0ea\"><style>@media screen and (min-width:690px){.stk-3cad0ea{flex:1 1 calc(13.7% - var(--stk-column-gap,0px) * 1 \/ 2 ) !important}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-3cad0ea-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-3cad0ea-inner-blocks\">\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-2c95e5a\" data-block-id=\"2c95e5a\"><style>.stk-2c95e5a .stk-img-wrapper{width:100% !important}<\/style><figure><div class=\"stk-img-wrapper stk-image--shape-stretch\"><img decoding=\"async\" class=\"stk-img wp-image-3561\" src=\"https:\/\/babbels.com\/wp-content\/uploads\/2025\/04\/SuccessIllustration-hash-6bdd17b0.svg\" width=\"161\" height=\"166\"\/><\/div><\/figure><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-4c19d77\" data-v=\"4\" data-block-id=\"4c19d77\"><style>@media screen and (min-width:690px){.stk-4c19d77{flex:1 1 calc(86.3% - var(--stk-column-gap,0px) * 1 \/ 2 ) !important}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-4c19d77-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-4c19d77-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-65e1f6e\" id=\"welkom-bij-babbels-\ud83d\udc4b\" data-block-id=\"65e1f6e\"><style>.stk-65e1f6e{margin-bottom:0px !important}<\/style><h2 class=\"stk-block-heading__text\">Welcome to Babbels \ud83d\udc4b<\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-5a3d7df\" data-block-id=\"5a3d7df\"><p class=\"stk-block-text__text\">Met Babbels stuur en ontvang je WhatsApp-berichten rechtstreeks vanuit <strong>Microsoft Teams<\/strong>.<br>Zo blijft al je klantcommunicatie overzichtelijk op \u00e9\u00e9n plek.<\/p><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<p id=\"wp-block-getwid-image-hotspot__wrapper-p\"><strong>Benieuwd hoe Babbels werkt?<\/strong> Klik op de interactieve hotspots, en ontdek wat je met Babbels allemaal kunt doen.<\/p>\n\n\n\n<div class=\"wp-block-getwid-image-hotspot\" data-appearance-animation=\"none\" data-image-points=\"[{&quot;link&quot;:&quot;&quot;,&quot;icon&quot;:&quot;&quot;,&quot;title&quot;:&quot;Babbels openen&quot;,&quot;color&quot;:&quot;var(--theme-palette-color-8, #ffffff)&quot;,&quot;content&quot;:&quot;De Babbels applicatie is in jouw Teams applicatie gebouwd. Je ziet het terug in het linker menu van Teams.&quot;,&quot;backgroundColor&quot;:&quot;var(--theme-palette-color-1, #f17880)&quot;,&quot;newTab&quot;:false,&quot;popUpOpen&quot;:false,&quot;popUpWidth&quot;:350,&quot;placement&quot;:&quot;top&quot;,&quot;position&quot;:{&quot;x&quot;:&quot;1.19%&quot;,&quot;y&quot;:&quot;14.23%&quot;}},{&quot;link&quot;:&quot;&quot;,&quot;icon&quot;:&quot;&quot;,&quot;title&quot;:&quot;Mijn inbox en alle chats&quot;,&quot;color&quot;:&quot;var(--theme-palette-color-8, #ffffff)&quot;,&quot;content&quot;:&quot;Via het poppetjes icoon kun je wisselen tussen chats die aan jou toegewezen of alle chats, dus ook die van je collega's.&quot;,&quot;backgroundColor&quot;:&quot;var(--theme-palette-color-1, #f17880)&quot;,&quot;newTab&quot;:false,&quot;popUpOpen&quot;:false,&quot;popUpWidth&quot;:350,&quot;placement&quot;:&quot;top&quot;,&quot;position&quot;:{&quot;x&quot;:&quot;16.23%&quot;,&quot;y&quot;:&quot;6.81%&quot;}},{&quot;link&quot;:&quot;&quot;,&quot;icon&quot;:&quot;&quot;,&quot;title&quot;:&quot;Zoeken&quot;,&quot;color&quot;:&quot;var(--theme-palette-color-8, #ffffff)&quot;,&quot;content&quot;:&quot;Via de zoek optie kun je eenvoudig zoeken op naam van het contact of je collega.&quot;,&quot;backgroundColor&quot;:&quot;var(--theme-palette-color-1, #f17880)&quot;,&quot;newTab&quot;:false,&quot;popUpOpen&quot;:false,&quot;popUpWidth&quot;:350,&quot;placement&quot;:&quot;top&quot;,&quot;position&quot;:{&quot;x&quot;:&quot;18.63%&quot;,&quot;y&quot;:&quot;6.95%&quot;}},{&quot;link&quot;:&quot;&quot;,&quot;icon&quot;:&quot;&quot;,&quot;title&quot;:&quot;Filteren&quot;,&quot;color&quot;:&quot;var(--theme-palette-color-8, #ffffff)&quot;,&quot;content&quot;:&quot;Via de filteroptie filter je op diverse chat eigenschappen zoals ongelezen, onbeantwoord, enzovoort.&quot;,&quot;backgroundColor&quot;:&quot;var(--theme-palette-color-1, #f17880)&quot;,&quot;newTab&quot;:false,&quot;popUpOpen&quot;:false,&quot;popUpWidth&quot;:350,&quot;placement&quot;:&quot;top&quot;,&quot;position&quot;:{&quot;x&quot;:&quot;21%&quot;,&quot;y&quot;:&quot;7%&quot;}},{&quot;link&quot;:&quot;&quot;,&quot;icon&quot;:&quot;&quot;,&quot;title&quot;:&quot;Contact toevoegen en conversatie starten&quot;,&quot;color&quot;:&quot;var(--theme-palette-color-8, #ffffff)&quot;,&quot;content&quot;:&quot;Via deze optie kun je contacten toevoegen in je Babbels adresboek. Daarnaast kun je ook een conversatie starten met nieuwe contacten, je gebruikt hiervoor template berichten, dit zijn voorgedefinieerde berichten met variabelen.&quot;,&quot;backgroundColor&quot;:&quot;var(--theme-palette-color-1, #f17880)&quot;,&quot;newTab&quot;:false,&quot;popUpOpen&quot;:false,&quot;popUpWidth&quot;:350,&quot;placement&quot;:&quot;top&quot;,&quot;position&quot;:{&quot;x&quot;:&quot;23.59%&quot;,&quot;y&quot;:&quot;7%&quot;}},{&quot;link&quot;:&quot;&quot;,&quot;icon&quot;:&quot;&quot;,&quot;title&quot;:&quot;Berichten versturen&quot;,&quot;color&quot;:&quot;var(--theme-palette-color-8, #ffffff)&quot;,&quot;content&quot;:&quot;In de chatbox kun je berichten typen, emoji's en bijlagen versturen.&quot;,&quot;backgroundColor&quot;:&quot;var(--theme-palette-color-1, #f17880)&quot;,&quot;newTab&quot;:false,&quot;popUpOpen&quot;:false,&quot;popUpWidth&quot;:350,&quot;placement&quot;:&quot;top&quot;,&quot;position&quot;:{&quot;x&quot;:&quot;35.06%&quot;,&quot;y&quot;:&quot;83.00%&quot;}},{&quot;link&quot;:&quot;&quot;,&quot;icon&quot;:&quot;&quot;,&quot;title&quot;:&quot;Acties per contact&quot;,&quot;color&quot;:&quot;var(--theme-palette-color-8, #ffffff)&quot;,&quot;content&quot;:&quot;Als je op de drie bolletjes bij een contact klikt, dan kun je diverse acties uitvoeren zoals het toewijzen van een gesprek aan een collega, het bewerken van een contact of het downloaden van gespreksgeschiedenis.&quot;,&quot;backgroundColor&quot;:&quot;var(--theme-palette-color-1, #f17880)&quot;,&quot;newTab&quot;:false,&quot;popUpOpen&quot;:false,&quot;popUpWidth&quot;:350,&quot;placement&quot;:&quot;top&quot;,&quot;position&quot;:{&quot;x&quot;:&quot;24.13%&quot;,&quot;y&quot;:&quot;19.15%&quot;}}]\" data-trigger=\"click\" data-theme=\"light\" data-tooltip-animation=\"shift-toward\" data-arrow=\"true\"><div class=\"wp-block-getwid-image-hotspot__wrapper\"><img decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/babbels.com\/wp-content\/uploads\/2025\/10\/Babbels-scherm-.svg\" alt=\"\" class=\"wp-block-getwid-image-hotspot__image wp-image-3639\"\/><div data-point-id=\"0\" class=\"wp-block-getwid-image-hotspot__dot has-animation-pulse\" style=\"left:1.19%;top:14.23%;background-color:var(--theme-palette-color-1, #f17880)\"><div class=\"wp-block-getwid-image-hotspot__dot-wrapper\"><div style=\"color:var(--theme-palette-color-8, #ffffff)\" class=\"wp-block-getwid-image-hotspot__dot-content\"><i class=\"fas fa-plus wp-block-getwid-image-hotspot__dot-icon\"><\/i><\/div><\/div><div class=\"wp-block-getwid-image-hotspot__dot-description\"><div class=\"wp-block-getwid-image-hotspot__dot-title\">Babbels openen<\/div><\/div><\/div><div data-point-id=\"1\" class=\"wp-block-getwid-image-hotspot__dot has-animation-pulse\" style=\"left:16.23%;top:6.81%;background-color:var(--theme-palette-color-1, #f17880)\"><div class=\"wp-block-getwid-image-hotspot__dot-wrapper\"><div style=\"color:var(--theme-palette-color-8, #ffffff)\" class=\"wp-block-getwid-image-hotspot__dot-content\"><i class=\"fas fa-plus wp-block-getwid-image-hotspot__dot-icon\"><\/i><\/div><\/div><div class=\"wp-block-getwid-image-hotspot__dot-description\"><div class=\"wp-block-getwid-image-hotspot__dot-title\">Mijn inbox en alle chats<\/div><\/div><\/div><div data-point-id=\"2\" class=\"wp-block-getwid-image-hotspot__dot has-animation-pulse\" style=\"left:18.63%;top:6.95%;background-color:var(--theme-palette-color-1, #f17880)\"><div class=\"wp-block-getwid-image-hotspot__dot-wrapper\"><div style=\"color:var(--theme-palette-color-8, #ffffff)\" class=\"wp-block-getwid-image-hotspot__dot-content\"><i class=\"fas fa-plus wp-block-getwid-image-hotspot__dot-icon\"><\/i><\/div><\/div><div class=\"wp-block-getwid-image-hotspot__dot-description\"><div class=\"wp-block-getwid-image-hotspot__dot-title\">Zoeken<\/div><\/div><\/div><div data-point-id=\"3\" class=\"wp-block-getwid-image-hotspot__dot has-animation-pulse\" style=\"left:21%;top:7%;background-color:var(--theme-palette-color-1, #f17880)\"><div class=\"wp-block-getwid-image-hotspot__dot-wrapper\"><div style=\"color:var(--theme-palette-color-8, #ffffff)\" class=\"wp-block-getwid-image-hotspot__dot-content\"><i class=\"fas fa-plus wp-block-getwid-image-hotspot__dot-icon\"><\/i><\/div><\/div><div class=\"wp-block-getwid-image-hotspot__dot-description\"><div class=\"wp-block-getwid-image-hotspot__dot-title\">Filteren<\/div><\/div><\/div><div data-point-id=\"4\" class=\"wp-block-getwid-image-hotspot__dot has-animation-pulse\" style=\"left:23.59%;top:7%;background-color:var(--theme-palette-color-1, #f17880)\"><div class=\"wp-block-getwid-image-hotspot__dot-wrapper\"><div style=\"color:var(--theme-palette-color-8, #ffffff)\" class=\"wp-block-getwid-image-hotspot__dot-content\"><i class=\"fas fa-plus wp-block-getwid-image-hotspot__dot-icon\"><\/i><\/div><\/div><div class=\"wp-block-getwid-image-hotspot__dot-description\"><div class=\"wp-block-getwid-image-hotspot__dot-title\">Contact toevoegen en conversatie starten<\/div><\/div><\/div><div data-point-id=\"5\" class=\"wp-block-getwid-image-hotspot__dot has-animation-pulse\" style=\"left:35.06%;top:83.00%;background-color:var(--theme-palette-color-1, #f17880)\"><div class=\"wp-block-getwid-image-hotspot__dot-wrapper\"><div style=\"color:var(--theme-palette-color-8, #ffffff)\" class=\"wp-block-getwid-image-hotspot__dot-content\"><i class=\"fas fa-plus wp-block-getwid-image-hotspot__dot-icon\"><\/i><\/div><\/div><div class=\"wp-block-getwid-image-hotspot__dot-description\"><div class=\"wp-block-getwid-image-hotspot__dot-title\">Send messages<\/div><\/div><\/div><div data-point-id=\"6\" class=\"wp-block-getwid-image-hotspot__dot has-animation-pulse\" style=\"left:24.13%;top:19.15%;background-color:var(--theme-palette-color-1, #f17880)\"><div class=\"wp-block-getwid-image-hotspot__dot-wrapper\"><div style=\"color:var(--theme-palette-color-8, #ffffff)\" class=\"wp-block-getwid-image-hotspot__dot-content\"><i class=\"fas fa-plus wp-block-getwid-image-hotspot__dot-icon\"><\/i><\/div><\/div><div class=\"wp-block-getwid-image-hotspot__dot-description\"><div class=\"wp-block-getwid-image-hotspot__dot-title\">Acties per contact<\/div><\/div><\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-palette-color-6-color has-text-color has-link-color has-medium-font-size wp-elements-510aa182b554c24bc592756329131ad7\" id=\"belangrijke-functies\">Important features<\/h2>\n\n\n\n<p>Hieronder vatten we nog even de belangrijkste functies van Babbels samen:<\/p>\n\n\n\n<div class=\"wp-block-greenshift-blocks-iconlist gspb_iconsList gspb_iconsList-id-gsbp-d40531a\" id=\"gspb_iconsList-id-gsbp-d40531a\"><div class=\"gspb_iconsList__item\" data-id=\"0\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" style=\"width:5rem;height:5rem;margin:10px\" viewbox=\"0 0 2048 2048\"><path d=\"M384 1280v293l256-256v182l-384 384v-475H0V128h1792v512h-128V256H128v1024h256zm384-512h1280v896h-256v347l-347-347H768V768zm1152 768V896H896v640h603l165 165v-165h256z\" fill=\"#333333\"><\/path><\/svg><span class=\"gspb_iconsList__item__text\"><strong>Gesprekken voeren<\/strong>: Wanneer een klant reageert op jouw bericht (of zelf een gesprek start), kun je chatten zoals je gewend bent, met berichten, foto\u2019s en documenten.<\/span><\/div><\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-iconlist gspb_iconsList gspb_iconsList-id-gsbp-3fe71c7\" id=\"gspb_iconsList-id-gsbp-3fe71c7\"><div class=\"gspb_iconsList__item\" data-id=\"0\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" style=\"width:5rem;height:5rem;margin:10px\" viewbox=\"0 0 2048 2048\"><path d=\"M2048 128v640h-128v1152H128V768H0V128h2048zm-256 1664V768H256v1024h1536zm128-1152V256H128v384h1792zm-512 512H640v-128h768v128z\" fill=\"#333333\"><\/path><\/svg><span class=\"gspb_iconsList__item__text\"><strong>Gesprekken pinnen of archiveren:<\/strong> Klik op de drie bolletjes bij een gesprek om het <strong>vast te pinnen<\/strong> of te <strong>archiveren<\/strong>.<br>Handig: gepinde gesprekken blijven bovenaan, gearchiveerde gesprekken verdwijnen uit je overzicht tot er een nieuw bericht binnenkomt.<\/span><\/div><\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-iconlist gspb_iconsList gspb_iconsList-id-gsbp-c35c501\" id=\"gspb_iconsList-id-gsbp-c35c501\"><div class=\"gspb_iconsList__item\" data-id=\"0\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" style=\"width:5rem;height:5rem;margin:10px\" viewbox=\"0 0 2048 2048\"><path d=\"M384 2048v-128h1152v128H384zm1197-979l-621 626-621-626 90-90 467 470V0h128v1449l467-470 90 90z\" fill=\"#333333\"><\/path><\/svg><span class=\"gspb_iconsList__item__text\"><strong>Gesprekken downloaden:<\/strong> Klik op de drie bolletjes \u2192 Downloaden om het volledige gesprek als PDF op te slaan.<\/span><\/div><\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-iconlist gspb_iconsList gspb_iconsList-id-gsbp-346e784\" id=\"gspb_iconsList-id-gsbp-346e784\"><div class=\"gspb_iconsList__item\" data-id=\"0\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" style=\"width:5rem;height:5rem;margin:10px\" viewbox=\"0 0 2048 2048\"><path d=\"M1536 1536h-13q-23-112-81-206t-141-162-187-106-218-38q-88 0-170 23t-153 64-129 100-100 130-65 153-23 170H128q0-120 35-231t101-205 156-167 204-115q-113-74-176-186t-64-248q0-106 40-199t109-163T696 40 896 0q106 0 199 40t163 109 110 163 40 200q0 66-16 129t-48 119-75 103-101 83q112 43 206 118t162 176v296zM512 512q0 80 30 149t82 122 122 83 150 30q79 0 149-30t122-82 83-122 30-150q0-79-30-149t-82-122-123-83-149-30q-80 0-149 30t-122 82-83 123-30 149zm1280 1152h256v128h-256v256h-128v-256h-256v-128h256v-256h128v256z\" fill=\"#333333\"><\/path><\/svg><span class=\"gspb_iconsList__item__text\"><strong>Toewijzen aan collega&#8217;s:<\/strong> Elke chat moet aan een gebruiker zijn toegewezen.<br>Klik op de drie bolletjes \u2192 <strong>Toewijzen<\/strong> om het gesprek door te geven aan de juiste persoon of team.<\/span><\/div><\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-iconlist gspb_iconsList gspb_iconsList-id-gsbp-507cd6a\" id=\"gspb_iconsList-id-gsbp-507cd6a\"><div class=\"gspb_iconsList__item\" data-id=\"0\"><svg role=\"presentation\" style=\"width:5rem;height:5rem;margin:10px\" focusable=\"false\" viewbox=\"2 2 16 16\" class=\"fk fe ff fl fm\"><path class=\"ui-icon__outline fn\" d=\"M17.8536 2.85355C18.0488 2.65829 18.0488 2.34171 17.8536 2.14645C17.6583 1.95118 17.3417 1.95118 17.1465 2.14645L9.14648 10.1464L9 11L9.85359 10.8536L17.8536 2.85355ZM5.5 2.99997C4.11929 2.99997 3 4.11926 3 5.49997V14.5C3 15.8807 4.11929 17 5.5 17H14.5C15.8807 17 17 15.8807 17 14.5V8.49997C17 8.22383 16.7761 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een nieuw gesprek te starten (of na 24 uur stilte), gebruik je een templatebericht.<br>Dat is een vooraf goedgekeurde boodschap van WhatsApp met invulvelden zoals naam en onderwerp.<\/span><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-palette-color-6-color has-text-color has-link-color has-medium-font-size wp-elements-2142403c37018aafbc374cb777385a4a\" id=\"hulp-nodig\">Hulp nodig?<\/h2>\n\n\n\n<p>For questions and any (technical) problems, please contact: <a href=\"https:\/\/babbels.com\/en\/contact\/\">Contact<\/a> recording with <a data-type=\"mailto\" data-id=\"mailto:support@klout.nl\" href=\"mailto:support@klout.nl\">support@klout.nl<\/a> or via <a href=\"tel:+31 85 0 084 084\">+31 85 0 084 084<\/a>.<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Welkom bij Babbels \ud83d\udc4b Met Babbels stuur en ontvang je WhatsApp-berichten rechtstreeks vanuit Microsoft Teams.Zo blijft al je klantcommunicatie overzichtelijk op \u00e9\u00e9n plek. Benieuwd hoe Babbels werkt? Klik op de interactieve hotspots, en ontdek wat je met Babbels allemaal kunt doen. 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