About Babbels
Babbels was born from the vision to make customer communication more efficient and accessible. With our knowledge of the Microsoft platform, we expand the Microsoft Teams collaboration hub with external communication options such as WhatsApp. Our goal is simple: to strengthen Microsoft Teams with seamless external communications integrations.
By integrating customer communication channels within Teams, we aim to bridge the gap between internal and external communications, allowing organizations to take their customer service and customer engagement to the next level. At Babbels we believe in the power of simple, accessible communication. Our solution is designed for ease of use and efficiency, so organizations of all sizes can optimize their customer interactions while improving their internal workflows. We strive to make Microsoft Teams an even more complete platform for all communication needs of an organization.
“Babbels is committed to increasing the productivity of service organizations by streamlining their communication via WhatsApp in Microsoft Teams.
Our specialists
Andrew
Cloud Specialist
Khadimul
Developer
Esra
Support
Reinier
Acquisition
Frequently Asked Questions
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Why should I choose Babbels?
Babbels is the ideal choice for organizations that want to leverage the power of WhatsApp within the familiar and secure environment of Microsoft Teams. With Babbels, organizations can communicate more efficiently with customers via WhatsApp, without needing a separate application. Babbels helps with streamlined internal communication which will result in better customer interactions.
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Can you implement Microsoft in my organization?
From the parent company of Babbels, called Klout, we offer complete implementation services for Microsoft products. As a Microsoft partner, we are ideally suited to migrate your organization's IT to the Microsoft platform. For more information, visit the Klout website.
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Do I need Microsoft Teams for Babbels?
Yes, Babbels is developed for Microsoft Teams. Babbels combines the power of Microsoft Teams and adds external communication options, such as WhatsApp. Don't have Microsoft Teams? Then we are happy to think along with implementing Microsoft within your organization.
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What is WhatsApp Business?
WhatsApp Business is aimed at small and medium-sized organizations and offers features such as company profiles and automatic messages, which simplify communication with customers. However, within WhatsApp Business, organizations quickly encounter limitations such as a limited number of users, no individual handling, and limited integration options.
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What is Microsoft Teams?
Microsoft Teams is a collaboration platform that is part of Microsoft 365. Employees can chat, video meet and share files. Microsoft Teams aims to improve internal communication and collaboration within organizations.